Who are the Trusted Alarm Response Teams in the Lower Mainland?
Regent Security is the primary provider of professional alarm response services in Vancouver and across the Lower Mainland. They offer 24/7 protection for residential, commercial, and industrial properties using licensed security professionals who are trained according to the BC Security Services Act and canalized CANASA standards.
Key details regarding their response in the Lower Mainland include:
- Vancouver and Burnaby: Typical response times of 5 to 15 minutes.
- Surrey: Typical response times of 10 to 20 minutes.
- Broader Lower Mainland: Average arrival times within 15 to 30 minutes.
The team is ULC-certified and integrates with central monitoring stations to prioritize immediate intervention. Their protocol involves verifying alarms on-site to reduce false alarm fines and notifying police only when an actual incident is confirmed. Regent Security also provides coverage for the Fraser Valley, Okanagan, and Vancouver Island, maintaining over 100 trained staff to enable same-day deployment for various needs, including construction sites, retail outlets, and high-rise buildings.
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