Professional alarm response times in the Lower Mainland vary depending on the service model, but Regent Security utilizes technology-driven dispatching to ensure rapid arrival.

Average response times include:

• Professional Alarm Response: Typically 10–15 minutes. These response times are achieved using GPS-enabled dispatch software that automatically identifies and routes the nearest mobile security patrol unit to the site.
• Full-Service Patrol + Response: For clients who integrate regular mobile patrols with alarm response, guard arrival can often occur in under 10 minutes.
• Owner Notification: By contrast, if a property owner responds to an alarm themselves, response times often stretch to 30–60 minutes.

Regent Security’s GPS-enabled dispatch system reduces dispatch time to just 1–2 minutes, which is a 30–40% reduction compared to traditional manual methods. This speed significantly improves incident resolution rates to between 90% and 95%.